Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Palette handles personal data in connection with its photo and art printing services, studio consultations, file review, proof approval, production, and related website use. It applies to visitors, customers, and other individuals who communicate with us or submit files through edgeyolkcage.click.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and profile suitability, discuss size and paper options, prepare quotes, manage test print review and final approval, produce orders, provide status updates, arrange collection, process payments, maintain records, secure the site, and comply with legal obligations. We may also use limited technical data to operate and improve the website.

Processing is limited to the purposes described in this notice and related service steps.
02 · Sharing

Service Providers

We may share personal data with service providers that help us host the site, process communications, manage files, support payments, or carry out administrative tasks. These recipients are expected to use the information only for the services they provide to us and to apply appropriate confidentiality and security measures.

Operational recipients are used only to support the services described here.
01Data Collected

Data We Collect

We may collect identification and contact details, inquiry content, file and order information, consultation preferences, payment-related records, and technical data such as device, browser, and usage information. For print requests, we may also process the files you upload, including image metadata where it is included in the file.

The categories of data collected depend on how users interact with the site and studio services.
02Collection Sources

How We Collect Data

We receive data from forms, file uploads, email messages, consultation appointments, and order-related communications. We also generate records from file review, proof approval, production status updates, and basic website activity, including cookie-based information where enabled.

Some information is provided directly, while other information is created during service handling or site use.
03Cookie Types

Types of Cookies

Cookies may be necessary for core site functions, used to remember basic settings, or used to understand how the site is accessed and used. Where analytics or similar tools are enabled, they are used in a standard way to support site performance and service administration.

We use a limited set of cookies for operation, preferences, and measurement.
04Cookie Controls

Cookie Controls

You can usually block or delete cookies through your browser settings and, where available, adjust stored preferences on the site. Session cookies end when the browser is closed, while persistent cookies remain until they expire or are removed. Disabling cookies may affect file submission, preference storage, or other basic functions.

Browser settings can limit cookies, but some site functions may not work as intended.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of incomplete or inaccurate information, deletion where retention is not required, and confirmation of how we process your data. You may also object to certain processing or request review of a request that was not handled as expected.

Available rights depend on the legal basis and the type of information involved.
Requests

How to Make a Request

To exercise a privacy right, send a clear request describing the data or activity involved and any supporting details needed to verify your identity. We may ask for additional information before acting on the request, and we will respond within the period required by applicable law or, if no specific period applies, within a reasonable time.

Requests may require enough information to confirm identity and locate the relevant records.
Data Retention

Data Retention

Inquiry records, order files, and production information are retained for the period needed to manage the service, resolve issues, maintain business records, and meet legal or accounting requirements. When data is no longer needed, we delete it or anonymize it where practical.

We keep data only for as long as needed for the relevant purpose or legal obligation.
Policy Updates

Policy Changes

When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it through the site or other appropriate communication.

We may revise this notice to reflect operational, legal, or technical changes.
Privacy Contact

Contact Information

Privacy email
feedback@edgeyolkcage.click
Telephone
+55 11 96443-9709
Mailing address
Vila Sândano, 621, 19914-050, Ourinhos
Privacy contact