Your Rights
Subject to applicable law, you may request access to your personal data, correction of incomplete or inaccurate information, deletion where retention is not required, and confirmation of how we process your data. You may also object to certain processing or request review of a request that was not handled as expected.
Available rights depend on the legal basis and the type of information involved.
How to Make a Request
To exercise a privacy right, send a clear request describing the data or activity involved and any supporting details needed to verify your identity. We may ask for additional information before acting on the request, and we will respond within the period required by applicable law or, if no specific period applies, within a reasonable time.
Requests may require enough information to confirm identity and locate the relevant records.
Data Retention
Inquiry records, order files, and production information are retained for the period needed to manage the service, resolve issues, maintain business records, and meet legal or accounting requirements. When data is no longer needed, we delete it or anonymize it where practical.
We keep data only for as long as needed for the relevant purpose or legal obligation.
Policy Changes
When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it through the site or other appropriate communication.
We may revise this notice to reflect operational, legal, or technical changes.